Centre
for Consumer Studies(CCS)
Indian Institute of Public Administration
Celebrating
CP Act,1986
Consultancy Project Guidelines
“The
customer is the most important visitor on our premises. He is not dependent on
us. We are dependent on him. He is not an interruption on our work. He is the
purpose of it. He is not an outsider on our business. He is part of it. We are
not doing him a favour by serving him. He is doing us a favour by giving us an
opportunity to do so”
~ MAHATMA GANDHI
POSTAL ADDRESS:
Centre for Consumer Studies
Indian Institute of Public Administration
I.P.Estate, Ring Road
New Delhi
-110002
Phone no: 91-011-23468347
ccs.iipa@gmail.com
